RETURN/EXCHANGE POLICY
At Dynasties Hair & Co., we are committed to providing luxury-quality hair extensions and a seamless shopping experience. Due to the hygienic nature of our products, all sales are final.
While we do not offer traditional returns or exchanges, your satisfaction is very important to us, and we are always here to support you.
Before You Purchase
We encourage all clients to carefully review product details, including texture, length, and lace options before placing an order. If you need assistance selecting the perfect match, we’re happy to help prior to purchase.
Order Concerns & Quality Review
If you experience any issues with your order, including concerns about quality, we kindly ask that you contact us via email.
All concerns will be reviewed and handled accordingly.
To be eligible for review:
- Items must be unused, uninstalled, and in original packaging
- Clear photos and/or videos must be submitted
If your claim is approved, we will offer a resolution at our discretion, which may include a replacement or store credit.
Additional Information
- Orders cannot be canceled or modified once placed
- We are not responsible for packages marked “delivered” by the carrier
- Please ensure your shipping details are correct at checkout
We’re Here for You
For any questions or concerns, please reach out to us at:
- Choosing a selection results in a full page refresh.