SHIPPING POLICY
At Dynasties Hair & Co., we are committed to providing a seamless and luxurious shopping experience. Please review our shipping policy carefully to ensure satisfaction with your order.
Order Processing
• Orders are processed Monday–Friday (excluding holidays).
• Please allow 1–2 business days for processing.
• Once payment is completed, orders cannot be altered, changed, or canceled as we begin processing immediately.
• For all pre-orders, please allow up to 14 business days for processing.
• During major sales, promotional events, and holiday periods, processing times may be extended due to high order volume.
Shipping & Delivery
• Once your order has shipped, a tracking number will be sent to your email.
• Shipping times do not include weekends or holidays.
• We currently ship domestically within the United States only.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout.
If you notice an issue with your address, contact us immediately at:
We will do our best to assist you before your order ships.
Lost or Stolen Packages
Dynasties Hair & Co. is not responsible for packages that are marked as delivered but reported lost or stolen. We recommend ensuring a secure delivery location.
Returned / Undeliverable Packages
If an order is returned to us and deemed undeliverable due to incorrect address or failed delivery attempts:
• The customer will be responsible for any reshipping charges.
• The remaining balance will be refunded to the original form of payment.
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